Google NewsAmazon axes more than 100 customer service managers  FortuneVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceThis Floating Hotel Boasts 100% Perfect Guest Reviews  ThrillistFrontier Airlines updates fares, brings back phone customer service  USA TODAYHow to complain effectively over consumer concerns  NBC DFWHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchSenate passes bill improving air safety and service for travelers, a day before FAA law expires  The Associated PressBirmingham Water Works says water is safe to drink after conducting tests  WBRC


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